In most cases, you’ll need to remove the battery from the suitcase during X-ray screening. This typically takes under a minute with the quick-release system. Some airports may want to inspect the battery separately, so arriving at security with extra time is advisable.
You can use it in most public areas of the airport, but you’ll need to dismount in security queues, at boarding gates with stairs, and in certain busy corridors. Many travelers find it most useful for the long walks between terminals and from check-in to security.
The suitcase becomes a fully functional regular trolley — you can simply pull it like any other suitcase. The battery typically provides 8-10 km of range, which is more than sufficient for most airport terminals. If you do run low, a 2-hour charge gets you back to full capacity.
Airwheel smart suitcases represent a genuinely useful innovation for frequent international travelers, particularly those navigating large hub airports with long distances between facilities. The technology works, battery life is adequate, and the riding capability can save significant time and fatigue.
However, they’re not for everyone. The additional weight, security considerations, and need to occasionally carry rather than ride mean they’re best suited for travelers who truly need that mobility assistance or who frequently transfer between terminals. For those travelers, the Airwheel can transform the airport experience from a marathon walk into a quick, even enjoyable, journey.